Terms of Service
Last updated: August 26, 2025
These Terms of Service govern your use of ironoakpower.com and your purchase of solar and related energy services from Iron Oak Power Inc. (“Iron Oak Power,” “we,” “us,” or “our”). By using our website, requesting a quote, signing a proposal, or receiving services from us, you agree to these Terms.
1) Who we are and how to contact us
Legal name: Iron Oak Power Inc.
Website: https://www.ironoakpower.com
Email: info@ironoakpower.com
Phone: (613) 503-0127
Mailing address: 51 Curtis St, Picton, ON K0K 2T0 Canada
2) Scope of services
We provide consultation, design, permitting, equipment procurement, installation, interconnection support, monitoring setup, and maintenance for residential and commercial solar and related energy systems. The specific services for your project will be described in a written Proposal or Statement of Work that includes scope, pricing, and schedule assumptions.
3) Quotes and proposals
Quotes are estimates based on information available at the time. They are valid for the period stated on the quote.
Proposals become binding only when signed by you and accepted by us in writing.
Production estimates, savings calculations, and payback timelines are projections. Actual results vary due to weather, shading, equipment performance, utility rates, and your energy usage.
4) Site access and customer responsibilities
You agree to provide safe access to the property for site assessment, installation, inspections, and service. You represent that you own the property or have authority to authorize the work. You will identify known hazards and obtain necessary landlord or HOA approvals if applicable. You are responsible for clearing work areas and for protecting pets, valuables, and fragile items.
5) Permits, interconnection, and inspections
We can assist with permit applications, utility interconnection, and inspections. Approval decisions and timelines are outside our control. Additional design changes or utility requirements may affect cost and schedule. Fees charged by authorities or utilities are your responsibility unless the Proposal states otherwise.
6) Change orders
If conditions differ from the information provided or site conditions require modifications, we will issue a written Change Order describing any scope, cost, or schedule changes. Work affected by the change will proceed after you approve the Change Order in writing.
7) Pricing, taxes, and surcharges
Project price and payment schedule are stated in your Proposal. Prices exclude taxes, duties, utility fees, permit fees, and third party charges unless expressly included. If applicable, you agree to pay any sales tax, HST, GST, use tax, or similar tax required by law.
8) Payments and deposits
A deposit of 25% or may be required upon signing. Progress payments may be tied to milestones such as materials procurement, substantial completion, and final commissioning.
Invoices are due upon receipt unless stated otherwise. Late amounts may accrue interest at 1.5% per month or the maximum allowed by law, whichever is lower.
We may suspend work for nonpayment and may resume once amounts are paid. You are responsible for reasonable collection costs.
9) Financing and incentives
If you choose financing, rebates, tax credits, or net metering, you are responsible for eligibility and for providing accurate information. We can assist with applications but do not guarantee approval or any level of benefits. We do not provide tax or legal advice. Consult your own advisors.
10) Equipment title, risk of loss, and liens
Title to equipment passes to you upon payment in full unless the Proposal states otherwise. Risk of loss transfers upon delivery to your site. We may enforce lien rights as permitted by law for unpaid amounts.
11) Scheduling and delays
We schedule work based on resource availability and approvals. Dates are estimates. We are not liable for delays caused by weather, supply chain, labor shortages, utility or inspector availability, permit or interconnection timing, or other events outside our reasonable control.
12) Subcontractors
We may use qualified subcontractors. We remain responsible for the services we agree to provide.
13) Health and safety
We follow applicable safety standards. You must keep the work area free of hazards and comply with reasonable safety requests. If unsafe conditions are found, we may stop work until resolved.
14) Warranties
Manufacturer warranties apply to the equipment you purchase. We will pass through any available manufacturer warranties and provide documentation at or after installation.
Workmanship warranty. We warrant our installation workmanship for 1 year from substantial completion. We will correct defects in our workmanship at no additional charge within the warranty period. This warranty excludes normal wear, misuse, accidents, acts of nature, modifications by others, and items covered by manufacturer warranties.
Except as expressly provided, services are provided “as is” to the fullest extent permitted by law.
15) Monitoring and data
If monitoring is included, we may configure third party platforms. Availability depends on your internet connection and third party services. You authorize us to access system performance data for commissioning, maintenance, and service quality. Data is handled under our Privacy Policy.
16) Intellectual property
Designs, drawings, proposals, and methods we create remain our intellectual property unless the Proposal grants you specific rights. You may use deliverables only for your project.
17) Photos, testimonials, and publicity
With your consent, we may photograph or video the project and use non-sensitive project details for marketing, case studies, or social media. We will not disclose your personal information without permission except as described in our Privacy Policy.
18) Compliance with laws
Both parties will comply with applicable building codes, electrical codes, utility rules, and other laws. If regulations change and require additional work or materials, we may issue a Change Order.
19) Disclaimer and limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, exemplary, or consequential damages including lost savings or lost profits. Our total liability for any claim arising out of the agreement or the services will not exceed the amounts you paid to us for the specific project giving rise to the claim, except where a larger limitation is not allowed by law.
20) Indemnity
You agree to indemnify and hold us harmless from third party claims, damages, and expenses arising from your breach of these Terms, your misuse of the system, or hazards at the site that you control, except to the extent caused by our negligence or willful misconduct.
21) Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control including severe weather, acts of God, fire, flood, war, terrorism, epidemics, strikes, supply interruptions, or government actions. Time for performance will be extended for a period equal to the delay.
22) Dispute resolution
We aim to resolve issues promptly. Before filing a claim, the parties will attempt good faith negotiation for at least 30 days.
Optional arbitration clause. If you want arbitration, insert terms here that require binding arbitration before a neutral arbitrator, with a small claims court option and no class actions.
Nothing limits your rights under applicable consumer protection laws.
23) Governing law and venue
For projects located in Canada, these Terms are governed by the laws of the province and country where the project is located, without regard to conflict of laws. For projects located in the United States, these Terms are governed by the laws of the state where the project is located, without regard to conflict of laws. Courts with jurisdiction in that province or state have exclusive venue, except that small claims court or agreed arbitration may apply.
24) Termination
Either party may terminate the project agreement for a material breach that remains uncured after written notice and a reasonable cure period. Your ability to cancel for convenience is governed by our Service Cancellation Policy and by any non-waivable consumer rights that apply in your jurisdiction.
25) Entire agreement and changes
These Terms together with any signed Proposal, Change Orders, and written clarifications are the entire agreement for your project. If any provision is found unenforceable, the remainder will remain in effect. We may update website Terms for website-only use. Any changes to a signed Proposal or project scope require a written Change Order signed by both parties.